FREQUENTLY ASKED QUESTIONS

Frequently asked questions

Do I need and appointment?

Walk-Ins are welcome! But keep in mind there is really busy times when you might be asked to wait for fitting room. If you rather to schedule an appointment, please calls us (801) 226 1493 we will be happy to help you or you can also Shop online.



What do you sell?

We sell dresses and beautiful dresses and accessories for every special occasion. quinceanera, prom, bridal, bridesmaids, little girl dresses, christening outfits, first communion, baptism, pageant, tuxedos, cowns, tiaras, shoes, wedding accessories, and much more.



What is your price range?

We have a wide variety of different Designers, Styles and brands for our Customers. Most of our clients find Beautiful dresses in their price point and preference. We offer beautiful dresses at great prices for every budget.



What Designers?

We carry Davinci, House of Wu, Marys, Ragazza, and many others. Our collections vary depending the season.



Do you offer alterations?

Simple alterations can be done at our Store. If you need an alteration that takes more time, we can refer you to a local alteration shop.



How long does it take to get my Dress?

We have a lot of Styles available at the Store. If you special order, it takes anywhere from 2-12 weeks (depending on Designer availability). Some orders can be delivered to our Store within 3 business days (rush fee applies).



Do you offer refunds / exchanges?

Our goal is to provide our Customers with Clean quality dresses and accessories. So we do not offer refunds or exchanges on purchases made in Store including the deposit once the order has been placed with the Designer. We place orders right away to keep our compromise with delivery date given to the customer. However, we do value your business and it is our goal to make you happy. All orders placed online have guaranteed shipping. If your order does not arrive on time or as expected, simply email us in writing at sophiasspecialoccasions@gmail.com to request a partial refund or exchange within 3 days of when the item is shipped or expected. All returned items must have a return tracking # for proof of shipment and must be unworn and accompanied by the original receipt and package with tags still attac



Do you offer consignment?

We do not. All of our Dresses our new. But we guarantee we have the BEST PRICES and QUALITY in the area.



Do you rent Dresses?

We do not. All of our Dresses our new. But we guarantee we have the BEST PRICES and QUALITY in the area. We also offer Layaway plan convenient for you.



Do you rent or sale Tuxedos?

Tuxedos are available to rent or to buy. We carrie different styles for babies, kids, and adults.